Return Policy
We want you to love your purchase! If you are not completely satisfied, we offer easy returns and exchanges within 14 days of delivery.
Return Conditions
- Items must be unworn and unwashed
- Original tags must be attached
- Items must be in original packaging
- Return within 14 days of delivery
How to Return
- Contact our customer service team
- Receive return authorization
- Pack item securely with all tags
- Ship to our returns address
Exchange Policy
We offer free exchanges for different sizes or colors within 14 days. Contact us to arrange an exchange.
Refund Process
Refunds are processed within 7-10 business days after we receive your return. You will receive an email confirmation once your refund is processed.
Non-Returnable Items
- Custom or personalized items
- Sale items (final sale)
- Items without original tags
Contact Us
For returns or exchanges, contact us at:
WhatsApp: +971 52 161 8239
Email: info@layerscollection.ae